dgp4indy

Scottish Water Customers Much More Satisfied Than UK Customers

"In a ComRes survey of 199 Scots, published today (15 July 2019), we see:

  • Thinking generally about the company that provides your water and sewerage services, do you or do you not trust your water company? UK 86% Scotland 94%
  • Do you or do you not trust your water company to… Provide a reliable service? UK 90% Scotland 96%
  • Do you or do you not trust your water company to… Ensure good quality of water? UK 90% Scotland 95%
  • Do you or do you not trust your water company to… Fix water pipe leaks in public areas (e.g. in roads, not in the home)? UK 81% Scotland 93%
  • Do you or do you not trust your water company to… Take action to protect and improve the environment? UK 78% Scotland 87%
  • Do you or do you not trust your water company to… Take away wastewater and sewage and deal with it responsibly? UK 88% Scotland 93%
  • Do you or do you not trust your water company to… Provide good value for money to customers? UK 72% Scotland 88%
  • Do you or do you not trust your water company to… Pay an appropriate amount of tax? UK 78% Scotland 87%
  • Do you or do you not trust your water company to… Invest sufficient money on the water network? UK 73% Scotland 86%"
    https://thoughtcontrolscotland.com