Health & the NHS

91% Satisfaction With NHS Scotland Staff

Key points from the Inpatient Experience Survey 2018:

  • People were generally positive about their admission to hospital, with 83 per cent rating it as “excellent” or “good”.
  • Eighty-nine per cent rated the overall care and treatment they received in A&E as “excellent” or “good”.
  • Eighty-eight per cent of people rated the hospital and ward environment as “excellent” or “good”.
  • Nine out of ten people were positive about their overall care and treatment whilst in hospital.
  •  Overall, people were very positive about their experiences of hospital staff, with a slight increase in the overall positive rating, to 91 per cent.
  • Seventy-eight per cent of people said that they were always treated with compassion and understanding during their hospital stay, which is an increase of four percentage points from 2016. Three per cent said that they were not.
  •  86 per cent agreed that they were given an explanation they understood, which is four percentage points more than in 2014.
  • Of the people who needed care or support services after leaving hospital, 82 per cent were positive about the care and support that they received.

Operations Cancelled Due To Capacity Or Non-Clinical Reasons Fall By 31%

You can see from the graph that operations cancelled by the patients or for a good clinical reason are largely unchanged since June 2017. However, operations cancelled for lack of capacity or for non-clinical reasons have fallen dramatically in the last three months and, crucially, continue to fall below last year’s low point in the summer of 2017. From the data tables (ref below), cancellations based on the capacity of hospitals or for non-clinical reasons such as staff non-availability, by hospital fell from 587 in April 2018 to 403 in June 2018. This is a fall of 31% in 3 months. I have of course used the three-month figure to get a better headline as recommended in BBC Scotland’s editorial guidelines.

A Baby Box Is A Positive Gift - RCM

Gill Walton, Chief Executive and General Secretary of the Royal College of Midwives, said: “A baby box is a positive gift which signals that every baby is important and welcomed. Providing them will help many families whatever their background, and provide a more equal start to life for the baby. The Scottish baby box contains a number of very useful baby items that can support the health and wellbeing of new babies including an electronic thermometer, a baby carrying sling, a bath thermometer and a range of clothing. Most importantly by enabling parents to give their babies a safe sleeping space, baby boxes may reduce unsafe co-sleeping or babies sleeping in an inappropriate place such as a sofa.”